Nursing Home Grades
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HILLCREST HAVEN CONVALESCENT CTR
1071 RENEE AVE
POCATELLO, ID  83201

(208) 233-1411

Size (date of last inspection: 20050728)
113 total beds available
75 current residents
66% occupied

Staff Presence
5.17 nurse hours per resident per day
0.7 with Registered Nurses
1.22 with Licensed Practical Nurses
3.25 with Certified Nurse Assistants

Medicare and Medicaid
Yes participant in Medicare
Yes participant in Medicaid

Administration Details
  • This home is owned by a for-profit individual
  • This home is not located within a hospital
  • The owner does not own other homes
  • This home has resident councils

    Resident Details (survey date: 20050728)
    8%Percent of Residents Who Were Physically Restrained
    3%Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse
    7%Percent of Short-Stay Residents With Pressure Sores
    11%Percent of Residents Who Lose Too Much Weight
    13%Percent of Residents Who are More Depressed or Anxious
    0%Percent of Low-Risk Residents Who Have Pressure Sores
    0%Percent of Residents Who Spend Most of Their Time in Bed or in a Chair
    2%Percent of High-Risk Residents Who Have Pressure Sores
    10%Percent of Residents Who Have Moderate to Severe Pain
    5%Percent of Residents With a Urinary Tract Infection
    6%Percent of Residents Whose Need for Help With Daily Activities Has Increased
    0%Percent of Short-Stay Residents With Delirium
    9%Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder
    31%Percent of Short-Stay Residents Who Had Moderate to Severe Pain
    2%Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder

    Deficiencies Found in Home Inspections
    5
    1...12
    Resident Rights: Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20030522Corrected By: 20030628
    5
    1...12
    Environmental: Provide needed housekeeping and maintenance.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20050728Corrected By: 20050831
    5
    1...12
    Resident Rights: Provide care for each resident in a way that keeps or builds the resident's quality of life.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20040611Corrected By: 20040716
    5
    1...12
    Resident Assessment: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20050728Corrected By: 20050831
    5
    1...12
    Quality Care: Give each resident care and services to get or keep the highest quality of life possible.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20050728Corrected By: 20050831
    5
    1...12
    Environmental: Make sure that the nursing home area is free of dangers that cause accidents.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20050728Corrected By: 20050831
    5
    1...12
    Nutrition and Diet: Provide food in a way that meets a resident's needs.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20050728Corrected By: 20050831
    5
    1...12
    Environmental: Make sure that the nursing home area is safe, easy to use, clean and comfortable.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20050728Corrected By: 20050831
    5
    1...12
    Resident Rights: Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20030522Corrected By: 20030628
    4
    1...12
    Environmental: Make sure that staff members wash their hands when needed.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050728Corrected By: 20050831
    4
    1...12
    Mistreatment: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050728Corrected By: 20050831
    4
    1...12
    Resident Rights: Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050728Corrected By: 20050831
    4
    1...12
    Administration: Keep accurate and appropriate medical records.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040611Corrected By: 20040716
    4
    1...12
    Pharmacy Service: Act when the pharmacist reports something unusual.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040611Corrected By: 20040716
    4
    1...12
    Administration: Keep accurate and appropriate medical records.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050728Corrected By: 20050831
    4
    1...12
    Quality Care: Give each resident care and services to get or keep the highest quality of life possible.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20030522Corrected By: 20030628
    4
    1...12
    Quality Care: Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20030522Corrected By: 20030628
    4
    1...12
    Mistreatment: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040611Corrected By: 20040716
    4
    1...12
    Mistreatment: Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040611Corrected By: 20040716
    4
    1...12
    Quality Care: Give each resident care and services to get or keep the highest quality of life possible.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040611Corrected By: 20040716
    4
    1...12
    Quality Care: Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040611Corrected By: 20040716
    4
    1...12
    Pharmacy Service: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040611Corrected By: 20040716
    4
    1...12
    Pharmacy Service: Make sure that the pharmacist reports anything unusual to the doctor on duty and the director of nursing.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040611Corrected By: 20040716
    3
    1...12
    Resident Rights: Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help.
    Level of Harm: Potential for minimal harmScope: Widespread
    Survey Date: 20040611Corrected By: 20040716
    3
    1...12
    Environmental: Put firmly secured handrails on each side of hallways.
    Level of Harm: Potential for minimal harmScope: Widespread
    Survey Date: 20030522Corrected By: 20030628
    2
    1...12
    Environmental: Make sure that a working call system is available in each resident's room or bathroom and bathing area.
    Level of Harm: Potential for minimal harmScope: Pattern
    Survey Date: 20040611Corrected By: 20040716

    Hospitals in Pocatello:

    PORTNEUF MEDICAL CENTER
    651 MEMORIAL DRIVE
    POCATELLO, ID
    Phone: 2082391000


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