Nursing Home Grades
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HERITAGE HARBOUR HEALTH AND REHABILITATION CENTER
2700 SOUTH HAVEN ROAD
ANNAPOLIS, MD  21401

(410) 897-1300

Size (date of last inspection: 20050725)
147 total beds available
137 current residents
93% occupied

Staff Presence
3.92 nurse hours per resident per day
0.21 with Registered Nurses
1.48 with Licensed Practical Nurses
2.23 with Certified Nurse Assistants

Medicare and Medicaid
Yes participant in Medicare
Yes participant in Medicaid

Administration Details
  • This home is owned by a for-profit corporation
  • This home is not located within a hospital
  • The owner does own other homes
  • This home has resident and family councils

    Resident Details (survey date: 20050725)
    13%Percent of Residents Who Were Physically Restrained
    4%Percent of Residents Who Have Moderate to Severe Pain
    2%Percent of Residents Who Spend Most of Their Time in Bed or in a Chair
    17%Percent of Residents Who Lose Too Much Weight
    7%Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder
    19%Percent of High-Risk Residents Who Have Pressure Sores
    12%Percent of Residents With a Urinary Tract Infection
    17%Percent of Short-Stay Residents With Pressure Sores
    29%Percent of Short-Stay Residents Who Had Moderate to Severe Pain
    31%Percent of Residents Whose Need for Help With Daily Activities Has Increased
    0%Percent of Low-Risk Residents Who Have Pressure Sores
    1%Percent of Short-Stay Residents With Delirium
    22%Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse
    72%Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder
    21%Percent of Residents Who are More Depressed or Anxious

    Deficiencies Found in Home Inspections
    7
    1...12
    Quality Care: Give each resident care and services to get or keep the highest quality of life possible.
    Level of Harm: Actual harmScope: Isolated
    Survey Date: 20040720Corrected By: 20040817
    5
    1...12
    Quality Care: Make sure that each resident's nutritional needs were met.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20040720Corrected By: 20040817
    5
    1...12
    Administration: Keep accurate and appropriate medical records.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20040720Corrected By: 20040817
    5
    1...12
    Resident Rights: Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20040720Corrected By: 20040817
    5
    1...12
    Administration: Give or get lab tests to meet the needs of residents.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20030822Corrected By: 20031001
    5
    1...12
    Pharmacy Service: Make sure that residents are safe from serious medication errors.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20030822Corrected By: 20030922
    5
    1...12
    Pharmacy Service: Make sure that residents are safe from serious medication errors.
    Level of Harm: Minimal harm or potential for actual harmScope: Pattern
    Survey Date: 20040720Corrected By: 20040922
    4
    1...12
    Pharmacy Service: Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Pharmacy Service: Make sure that residents are safe from serious medication errors.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Quality Care: Give each resident care and services to get or keep the highest quality of life possible.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Environmental: Make sure that staff members wash their hands when needed.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Environmental: Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Quality Care: Give each resident care and services to get or keep the highest quality of life possible.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20030822Corrected By: 20030930
    4
    1...12
    Environmental: Have enough outside airflow.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Administration: Get services outside the nursing home that meet professional standards.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Administration: Give or get lab tests to meet the needs of residents.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Resident Assessment: Keep assessments completed in the preceding 15 months in the resident's active record.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Mistreatment: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Resident Assessment: Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20030822Corrected By: 20030822
    4
    1...12
    Pharmacy Service: Act when the pharmacist reports something unusual.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20030822Corrected By: 20030923
    4
    1...12
    Pharmacy Service: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040720Corrected By: 20040817
    4
    1...12
    Pharmacy Service: Make sure that the pharmacist reports anything unusual to the doctor on duty and the director of nursing.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20040720Corrected By: 20040922
    4
    1...12
    Resident Rights: Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    4
    1...12
    Administration: Keep accurate and appropriate medical records.
    Level of Harm: Minimal harm or potential for actual harmScope: Isolated
    Survey Date: 20050725Corrected By: 20050908
    2
    1...12
    Environmental: Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection.
    Level of Harm: Potential for minimal harmScope: Pattern
    Survey Date: 20030822Corrected By: 20030912
    2
    1...12
    Resident Rights: Properly hold, secure and manage each resident's personal money which is deposited with the nursing home.
    Level of Harm: Potential for minimal harmScope: Pattern
    Survey Date: 20050725Corrected By: 20050908
    2
    1...12
    Resident Rights: Quickly give a resident's personal money to the heads of his or her estate after the resident's death.
    Level of Harm: Potential for minimal harmScope: Pattern
    Survey Date: 20050725Corrected By: 20050908

    Hospitals in Annapolis:

    ANNE ARUNDEL MEDICAL CENTER
    2001 MEDICAL PARKWAY
    ANNAPOLIS, MD
    Phone: 4434813000


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